
PAGE 24 of 68 VX2200 TECHNICAL MANUAL VER1.5
CONCIERGE UNIT (2210A, 2210V)
The Digital Concierge has an alphanumerical keypad (“0”
to “9”, “*”, “#”, and “A” up “H” by means of four buttons
with double letter function), a mode button (night, day, off)
“” and a door open button
and a 2 line 16 character
LCD display with back light. This device enables the
intercommunication between concierge and user, door
and concierge, door and user and two users, the booking
of up to 48 user calls and the storing of up to 48 user
activated alarms. The video version is equipped with a
colour or monochrome flat screen monitor with brightness and contrast controls (brightness and colour on
the colour version)
OPERATION
The mode button “” switches the concierge between operating modes. There are 3 operating modes
(off/night/day). To switch from one to another, press the button until a beep is heard and the message
relevant to the current mode is shown on the display.
Off mode: The display shows “OFF MODE” and all functions of the unit are deactivated. The external calls
will go directly to the user. The concierge cannot answer internal or external calls and cannot receive alarm
signals.
Day position:
The display shows “DAY MODE”. All calls are processed by the concierge and the operator
can use all functions of the unit. The concierge can make and receive calls to and from the apartments and
can receive and store all incoming alarms.
Night position:
The display shows “NIGHT MODE”. Same operation as “DAY MODE” but the external calls
go directly to the apartment with the exception of calls addressed to the concierge (calls made to apartment
number with phone ID. “1”).
Calls from outdoor stations: the concierge rings, the monitor switches on and the displays shows “D.X –
APP:YYYYYY” where X indicates the door from which the call originates and YYYYYY indicates the flat
number of the called user.
- The operator can divert the call to the called user by pressing the “*” button for 2 seconds without picking
up the handset (the display will show the message “CONNECTED”). Alternatively, pick up the handset
and speaking to the visitor; the display shows “SPEAK” and then shows again the number of the called
user. The operator can now take any of the following steps:
1. Open the door by pressing the door opening button, display shows “DOOR OPEN”, an acoustic
signal will be heard during the opening of the door , the conversation will end and the operator can
replace the handset;
2. call the requested user by pressing “*” (or type in an different apartment number and press “*”), the
display shows “CALLING”, the video signal is forwarded to the called apartment (only for video
installations), the outdoor station is put on hold and the operator can talk to the user who can then
decide to take the call or not.
a) If the user accepts the call, the operator must press “*” again to transfer the call, the display
shows “CONNECTED”, the user can talk to the visitor and the operator can replace the
handset.
b) In case the user does not answer, the operator must press (for about 1 sec) “#” to return to the
visitor. In case the user answers and replaces the handset, the operator will be automatically re-
connected to the outdoor station.
- If the operator is absent or can’t answer, the display will show the message “P.XFLAT:YYYYYY”
relevant to the last call received; to delete the message, the operator must to pick up the handset and
press “#”.
The operator can stop the conversation between the visitor and the user at any time by picking up the
handset and pressing “#”.
Call from an apartment:
The calls from the apartments are logged on the concierge and answered at the discretion of the operator
but always in the order of receipt. When an internal call is received, the display shows the generic message
“CALL FROM FLAT”, the concierge emits an acoustic signal (with different tone) and the operator can take
the following steps:
1. Pick up the handset to start answering the booked calls;
2. The display shows the message “FLAT:XXXXXXCONC” where “XXXXXX” is the flat number of the
user who has booked the call;
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